Our Customer Commitment
24/7 Electric, Plumbing, & HVAC Service
To ensure you get the fastest response, we have on-call experts available across Roanoke, 24 hours a day, 7 days a week. The nearest available expert will be dispatched in a fully stocked service vehicle to ensure the necessary tools and parts are on hand to get your repairs under-way in the quickest possible time. No overtime charges for nights and weekend.
Professional Experts
We employ the best, emphasizing experts with both experience and a vocation for their chosen field. All our team members receive on-going training to ensure they stay up-to-date with the latest systems, technologies, and methods to continually provide you with cutting edge solutions for your electrical, plumbing and HVAC needs.
On-Time Service
We’re committed to providing our customers with punctual service. You can be confident you won’t be kept waiting around as your expert will arrive on time, at your scheduled appointment time, every time.
Friendly & Helpful
The friendly team of Roanoke plumbers at Southern Trust is happy to be at your service. If you have any questions or concerns about your home’s plumbing, electrical or heating and cooling, we’ll gladly take the time to listen and provide you with our expert advice while doing what we can to ensure your experience with us is a great one.
Upfront Pricing
Relax knowing the full cost of your service before work begins – no watching the clock worrying about the unknown cost as with per hourly rates – just peace of mind knowing exactly what our service will cost with a price that stays fixed all the way through to completion. If you are not satisfied, we will return until you are.
Tidy Service
Your home will be left tidy after we’ve completed our work. We treat your home with the care and respect it deserves. Your expert will enter your home with booties to keep your floors clean and will cover work areas before beginning to reduce any mess. Then, they’ll tidy up before they leave.
Satisfaction Guaranteed Service
Experience the red-carpet quality of our customer service and care. We’re sure you’ll enjoy and appreciate the level of care and attention we give to every service request. In fact, we are so confident that you will enjoy our service that we back all of our work with a satisfaction guarantee. If you are not satisfied for any reason, we will return until you are; otherwise, we will refund your money.
Certified, Licensed, & Insured
You can choose Southern Trust with confidence, as we’re fully certified, licensed and insured for all your electrical, plumbing and HVAC installations, repairs and maintenance services.
Professional & Presentable
Our experts will arrive well presented in a clean, pressed uniform and behave in a professional manner. You can be confident that they have all been background checked and drug-tested for your complete peace of mind. To experience the best in customer care and attention in Roanoke, call and speak with the service pros at Southern Trust Home Services today at (540) 305-8559.
