Total Care Club
On-Time Service and Quality You Can Trust
Total Care Club Packages
TCC for homes with a single HVAC system.
TCC Multi-System for homes with multiple HVAC systems.
Package Comparison:
- 15% discount does not apply to installations.
- Blackout dates apply to heating and cooling inspections. Cooling inspections available March through May and heating inspections available September through November.
- Membership cancellation within the first three (3) months will incur a penalty equal to the total amount of member discount savings received on all work during that period.
Call Us Today!!
(540) 264-3890
How Can We Help You?
Guarantees To All Of Our Customers
Should you encounter any service issues or employee concerns that require additional attention, you’ll have direct access to a member of our leadership team to discuss the matter. As a family-owned company, we treat you like family.
We have “live” customer service representatives available 24/7/365. We’ll schedule an appointment that’s convenient for you. Then, before our service expert arrives, we’ll call you when we’re on our way to your home so you don’t have to waste time waiting.
Our service experts use floor-protecting shoe covers and drop cloths to protect your home. We’ll ensure they leave your home’s interior in the same condition as when they arrived… or better!
Our service experts are the best in skill, attitude, and workmanship. We provide extensive training to keep them up-to-date so you get the most knowledgeable service experts in the industry. If the service expert hasn’t performed in accordance to the high standards of Southern Trust Home Services, we’ll do everything in our power to correct the situation.
Total Care Club Provides...
- 12-Point Plumbing InspectionOur plumbers go behind the scenes for a 360 evaluation of your system.
- FREE Bonus: Plumbing Safety Valve TagsWe’ll tag shut-off valves for quick identification during emergencies.
- 16-Point Electrical InspectionWe ensure the safety of your home through a thorough inspection of your electrical panel, breakers, components that should be grounded, and outdoor electrical systems.
- FREE Bonus: Electrical Voltage DropWe also check voltage drop for you. This lets us know if the wires in your home are heating up and if there is potential for a house fire.
- 22-Point Heating and 18-Point Cooling InspectionWe provide a heating inspection in the fall and a cooling inspection in the spring. These inspections ensure your home is ready for the heating and cooling seasons.
- FREE Bonus: HVAC Static PressureWe also check your HVAC system’s static pressure, which is a fancy phrase for air flow. It’s important that your HVAC system is receiving sufficient air flow to maximize its efficiency and lifespan.
- FREE Bonus Chore of Your ChoiceNeed a light bulb changed? Trash taken out? Newspaper brought in? Just ask.
We Provide What's Most Important To You
You never have to be nervous about a stranger in your home. All our service experts have passed a comprehensive background check. You’ll also receive a picture and biography of the service expert coming to your home before every service call.
Every TCC member receives regular preventative maintenance and safety inspections on plumbing, hot water heaters, electrical, and HVAC systems.
TCC members receive a 15% discount on service repairs and never pay a dispatch fee, even on nights and weekends.
You don’t have to call all over town to find a plumber, electrician, and HVAC service expert. We provide it all with just a single call.
When you work with Southern Trust Home Services, you can also take advantage of these services and more:
- Same Day Water Heater Replacement
- Sewer Repairs
- Water Line Repairs
- Drain Clearing and Cleaning
- Generators
- Trenchless Sewer Line Replacement
- Water Filtration
- Indoor Air Quality
- Whole House Surge Protection
- Energy Efficient Thermostats
- HVAC Unit Replacement
Call Now To Join The Total Care Club!
Our service Area
We take pride in providing expertise, professionalism & hard to beat customer service to these Roanoke Area Counties:
- Amherst County
- Bedford County
- Botetourt County
- Campbell County
- Craig County
- Floyd County
- Franklin County
- Henry County
- Montgomery County
- Patrick County
- Pulaski County
- Roanoke County
- Wythe County